Pick Up

• To minimize the cost, the customer has the option to pickup the items at our designated pick up points:
   
  • Online Department (VCSi Warehouse)
    VCSi Bldg.
    32 Road 8, Bagong Pag-asa
    Quezon City
     
  • West Ave. branch
    G/F Pacific Corporate Center Bldg.
    131 West Ave., Quezon City
     
  • Makati-Ayala branch
    2nd Floor, 6797 Ayala Ave. cor Herrera St.
    Makati City
    
     
• No additional delivery charges for customers who had chosen the pick up option.
• Customers who prefer to pick up from other VillMan branches other than the specified pick up points, are advised to order and purchase the item(s) directly from that branch.

Delivery Within the Philippines

• VillMan can deliver the ordered item(s) to any major city inside the Philippines.
• The VillMan has the option of using a third-party courier or its own delivery facilities to ship the item(s) within Metro Manila.
• For deliveries outside Metro Manila, a third-party courier will be used
• The minimum fee is P 200 for deliveries within Metro Manila.
• The minimum fee is P 300 for locations outside Metro Manila.  Additional shipping charge may apply, based on the item's volumetric weight, declared value and location of the recipient.
• Delivery does not include set-up and/or installation of the items.

Delivery Outside the Philippines

• We currently do not entertain orders where the item(s) are to be delivered to locations outside the Philippines.

Delivery Lead Time

• For pick up, lead time of preparation of the items usually take 1 to 2 working days after the order has been processed, provided the item(s) ordered are on stock.
• For deliveries, lead time of preparation and delivery of the item(s) usually take 2 to 4 working days after the order has been processed, provided the item(s) ordered are on stock.
• If the item(s) are not currently on stock, the we will advice the customer when the items would become available.  Notice of availability will be send through email, text message (SMS) through cellphone, or voice call.
• Some locations are considered out-of-town-deliveries by the courier and may take longer to deliver.
• Working days excludes Saturdays and Sundays.